END USER LICENSE AGREEMENT

CrewXR Platform and Viewer Software

Effective Date: Aug 1, 2026
Last Updated: Aug 1, 2026
Version: 1.0

IMPORTANT — READ CAREFULLY

THIS END USER LICENSE AGREEMENT ("Agreement") IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY, "you" or "Licensee") AND CREWXR, INC., a Delaware corporation with a principal place of business at 11201 Cedar Avenue, Cleveland, OH, 44106 ("CrewXR," "we," "us," or "our").

BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE SOFTWARE, OR BY CLICKING "I AGREE," YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE, DO NOT DOWNLOAD, INSTALL, ACCESS, OR USE THE SOFTWARE.

SECTION 16 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE REVIEW IT CAREFULLY.

SECTION 12 CONTAINS IMPORTANT HEALTH AND SAFETY WARNINGS REGARDING THE USE OF EXTENDED REALITY HARDWARE. READ THEM BEFORE USE.

If you are entering into this Agreement on behalf of a company, educational institution, or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.

1. DEFINITIONS

1.1 "Software" means, collectively, the Viewer, and any associated applications, documentation, updates, upgrades, patches, and modifications provided by CrewXR.

1.2 "Viewer" means the CrewXR client application in any form or for any platform, including headset, desktop, mobile, and web-based builds, together with any software development kits, plug-ins, authoring tools, or utilities distributed by CrewXR.

1.3 "Platform" means the hosted CrewXR service, including servers, networking, real-time session infrastructure, storage, application programming interfaces, and web properties operated by or on behalf of CrewXR.

1.4 "Service" means the Software and Platform together.

1.5 "Experience" means an interactive scene, environment, application, lesson, or other unit of content authored for or delivered through the Service.

1.6 "Session" means an instance of an Experience in which one or more Users are connected concurrently.

1.7 "User Content" means any content you or your Authorized Users create, upload, import, author, transmit, or otherwise make available through the Service, including 3D models, textures, images, audio, video, volumetric captures, text, scripts, configuration data, and Experiences.

1.8 "CrewXR Content" means all content, assets, tools, templates, sample Experiences, user interface elements, and other materials provided by CrewXR as part of the Service.

1.9 "Authorized User" means an individual authorized by you to use the Service under your account or organizational subscription.

1.10 "Documentation" means the user guides, technical specifications, and other materials made available by CrewXR describing the operation or use of the Service.

1.11 "Third-Party Platform" means an operating system, app store, hardware ecosystem, or distribution channel through which the Viewer is obtained or on which it runs, including but not limited to Meta Horizon Store, Apple App Store, Google Play, Steam, and Microsoft Store.

2. LICENSE GRANT

2.1 Viewer License. Subject to your continuous compliance with this Agreement and, where applicable, payment of all fees, CrewXR grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

(a) download, install, and use one copy of the Viewer per supported device that you own or control, solely for the purpose of accessing and interacting with Experiences delivered through the Service; and

(b) use the Documentation internally in connection with your permitted use of the Software.

2.2 Platform Access. Subject to this Agreement and any applicable subscription terms, CrewXR grants you a limited, non-exclusive, non-transferable right to access and use the Platform during your subscription term or, for free-tier access, until terminated in accordance with Section 17.

2.3 Organizational and Educational Use. If you obtain access under an institutional, enterprise, site, or classroom license, you may permit your Authorized Users to use the Service in accordance with this Agreement, provided that (a) you remain responsible for each Authorized User's compliance, (b) use does not exceed the seat, device, or concurrency limits of your subscription, and (c) any act or omission by an Authorized User that would breach this Agreement is deemed a breach by you.

2.4 Reservation of Rights. The Service is licensed, not sold. CrewXR and its licensors reserve all rights not expressly granted in this Agreement. No rights are granted by implication, estoppel, or otherwise.

3. LICENSE RESTRICTIONS

You shall not, and shall not permit any third party to:

(a) copy, reproduce, distribute, sell, resell, rent, lease, lend, sublicense, assign, or otherwise transfer the Software or your access credentials, except as expressly permitted herein;

(b) modify, adapt, translate, or create derivative works of the Software;

(c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, network protocols, or file formats of the Service, except to the limited extent such restriction is expressly prohibited by applicable law and then only after providing CrewXR thirty (30) days' prior written notice and a reasonable opportunity to provide the necessary interoperability information;

(d) remove, obscure, or alter any proprietary notice, trademark, watermark, or attribution contained in or displayed by the Service;

(e) circumvent, disable, or interfere with any security, authentication, licensing, rate-limiting, digital rights management, or access control mechanism;

(f) access the Platform through any automated means, unofficial client, emulator, proxy, or reimplementation not authorized in writing by CrewXR, or scrape, harvest, or bulk-extract assets, Experiences, or data from the Service;

(g) use the Service to develop, train, or improve any product or service that competes with the Service, or use the Service, its outputs, or any data derived from it to train machine learning or artificial intelligence models, except as expressly authorized in writing by CrewXR;

(h) conduct penetration testing, vulnerability scanning, load testing, or benchmarking of the Platform, or publish the results of any such activity, without CrewXR's prior written consent;

(i) use the Service in any manner that exceeds the scope of your subscription, or share a single-user account among multiple individuals;

(j) use the Service in violation of applicable law, including export control, sanctions, privacy, and intellectual property laws; or

(k) use the Service in any application in which failure or malfunction could reasonably be expected to result in death, personal injury, or severe physical or environmental damage, including the operation of medical devices, life support, clinical diagnosis or treatment, aircraft navigation, nuclear facilities, or emergency response systems.

4. ACCOUNTS AND ELIGIBILITY

4.1 Registration. Certain features require an account. You agree to provide accurate and complete registration information and to keep it current.

4.2 Credentials. You are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account. Notify CrewXR promptly at support@crewxr.ai of any suspected unauthorized access.

4.3 Age Requirements. You must be at least 18 years of age to create an account. Individuals under 18 may use the Service only through an account created and supervised by a parent, legal guardian, or authorized educational institution that has accepted this Agreement on their behalf and, where required, provided verifiable parental consent. See also the health and safety limitations in Section 12.4.

4.4 Institutional Accounts for Minors. Where an educational institution provisions accounts for students under the applicable age of consent, the institution represents that it has obtained all consents required under FERPA, COPPA, and any other applicable law, and that it acts as the authorized agent of the parent or guardian for purposes of accepting this Agreement.

5. FEES, SUBSCRIPTIONS, AND TRIALS

5.1 Fees. Access to certain features requires payment of fees as described at the point of purchase or in an applicable order form. All fees are stated in U.S. Dollars and are exclusive of taxes, which are your responsibility.

5.2 Subscriptions and Renewal. Subscriptions renew automatically for successive periods equal to the initial term unless cancelled before the end of the then-current period. You authorize CrewXR or its payment processor to charge your payment method on each renewal.

5.3 Trials and Free Tiers. CrewXR may offer trial or free-tier access, which may be modified, limited, or discontinued at any time. Free-tier and trial access is provided "as is" without any service level commitment.

5.4 Refunds. Except where required by law or expressly stated otherwise, all fees are non-refundable. Purchases made through a Third-Party Platform are subject to that platform's refund policy.

5.5 Price Changes. CrewXR may change fees upon at least thirty (30) days' notice, effective at the start of your next renewal period.

6. USER CONTENT

6.1 Ownership. As between you and CrewXR, you retain all right, title, and interest in and to your User Content. This Agreement does not transfer ownership of your User Content to CrewXR.

6.2 License to CrewXR. You grant CrewXR a worldwide, non-exclusive, royalty-free license to host, store, cache, reproduce, transmit, display, perform, reformat, transcode, compress, and create technical derivative works of your User Content solely to the extent necessary to (a) operate, maintain, and provide the Service to you and to those with whom you share it; (b) generate previews, thumbnails, and level-of-detail representations; (c) enforce this Agreement; and (d) comply with law. This license terminates when you delete the User Content, subject to reasonable backup retention periods and to copies retained by other Users to whom you granted access.

6.3 Sharing and Publication. If you publish User Content publicly or share it into a multi-user Session, you additionally grant each recipient a license to view and interact with that content within the Service as the sharing settings permit.

6.4 Your Representations. You represent and warrant that you own or have obtained all rights, licenses, consents, and releases necessary to your User Content and to grant the licenses in this Section, including with respect to any third-party assets, scans, photogrammetry, volumetric captures, likenesses, voices, trademarks, or copyrighted works incorporated in it.

6.5 Content Standards. You shall not upload, transmit, or make available User Content that:

(a) infringes or misappropriates any intellectual property, publicity, or privacy right;
(b) is unlawful, defamatory, harassing, hateful, or that incites violence;
(c) is sexually explicit, or that sexualizes or exploits minors;
(d) contains malware, exploits, or code intended to disrupt, damage, or gain unauthorized access to any system;
(e) contains protected health information, personally identifiable student records, or other regulated data, except under a separate written agreement with CrewXR expressly permitting such use (see Section 11.5); or
(f) depicts identifiable individuals without their consent where such consent is required by law.

6.6 No Obligation to Monitor; Right to Remove. CrewXR has no obligation to monitor User Content but reserves the right to review, refuse, restrict access to, or remove any User Content that it reasonably determines violates this Agreement or applicable law, and to suspend or terminate accounts in accordance with Section 17.

6.7 Backup. You are solely responsible for maintaining backup copies of your User Content. CrewXR is not liable for any loss, corruption, or deletion of User Content.

6.8 Copyright Complaints. CrewXR complies with the Digital Millennium Copyright Act. Notices of alleged infringement should be sent to our designated agent at support@crewxr.ai. CrewXR will terminate the accounts of repeat infringers in appropriate circumstances.

7. ACCEPTABLE USE AND MULTI-USER CONDUCT

7.1 General. You shall not use the Service to harass, threaten, stalk, defraud, impersonate, or harm any person, or to interfere with any other User's use of the Service.

7.2 Shared Spaces. In multi-user Sessions you shall not engage in conduct that a reasonable person would find abusive, including simulated physical contact intended to intimidate or harass, deliberate obstruction of another User's view or movement, voice chat abuse, or the display of content prohibited by Section 6.5.

7.3 Recording. You shall not record, capture, or transmit audio, video, or spatial data of a Session containing other Users without obtaining their consent where required by applicable law. Some jurisdictions require the consent of all parties to a recording.

7.4 System Integrity. You shall not attempt to gain unauthorized access to any account, Session, Experience, or system, or take any action that imposes an unreasonable load on the Platform.

7.5 Enforcement. CrewXR may investigate suspected violations and may suspend or terminate access, remove content, or take other action it deems appropriate, with or without notice.

8. INTELLECTUAL PROPERTY

8.1 CrewXR Ownership. The Service, including all software, code, architecture, interfaces, CrewXR Content, and all intellectual property rights therein, is and remains the exclusive property of CrewXR and its licensors, and is protected by United States and international copyright, trademark, patent, and trade secret law.

8.2 Trademarks. "CrewXR" and associated logos and product names are trademarks of CrewXR, Inc. You are granted no right to use them except as necessary for the permitted factual identification of the Service.

8.3 Third-Party Attribution. Certain third-party components, including open source software, are incorporated in the Software and are governed by their respective license terms, which are set out in the notices accessible at crewxr.ai/thirdparty. To the extent any such license conflicts with this Agreement with respect to that component, the third-party license governs.

8.4 Feedback. If you provide suggestions, feature requests, bug reports, or other feedback, you grant CrewXR a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and exploit that feedback for any purpose without obligation or attribution to you.

9. THIRD-PARTY PLATFORMS AND SERVICES

9.1 Store Terms. If you obtain the Viewer through a Third-Party Platform, your use is also subject to that platform's terms. In the event of a conflict, the Third-Party Platform's terms govern only as to matters within that platform's exclusive control (such as payment processing and refunds).

9.2 Apple-Specific Terms. If the Viewer is obtained from the Apple App Store, you acknowledge that: (a) this Agreement is between you and CrewXR only, not Apple; (b) CrewXR, not Apple, is solely responsible for the Software and its content; (c) Apple has no obligation to provide maintenance or support; (d) in the event of a failure to conform to any applicable warranty, you may notify Apple, which may refund the purchase price, and Apple has no further warranty obligation; (e) CrewXR, not Apple, is responsible for addressing claims relating to the Software, including product liability, legal compliance, and intellectual property infringement claims; and (f) Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you.

9.3 Third-Party Content and Links. The Service may enable access to third-party content, assets, or services. CrewXR does not control and is not responsible for such content and disclaims all liability arising from it.

9.4 Hardware. CrewXR does not manufacture headsets, controllers, or other hardware and makes no warranty regarding any hardware. Hardware is governed solely by the terms of its manufacturer.

10. UPDATES, CHANGES, AND AVAILABILITY

10.1 Updates. CrewXR may deliver updates, patches, and new versions automatically or require you to install them. Updates are subject to this Agreement unless accompanied by a separate license. Continued use of the Service may require accepting an update; CrewXR may cease supporting prior versions.

10.2 Changes to the Service. CrewXR may add, modify, deprecate, or discontinue features at any time. CrewXR will use commercially reasonable efforts to provide advance notice of material adverse changes to paid features.

10.3 Availability. The Platform is provided on an "as available" basis. CrewXR does not warrant uninterrupted or error-free operation and may suspend access for scheduled or emergency maintenance. Any service level commitment applies only if set out in a separate written agreement.

10.4 Pre-Release Software. Features designated as alpha, beta, preview, experimental, or early access are provided for evaluation only, may be unstable or discontinued without notice, and are provided without any warranty or support obligation. CrewXR may delete data associated with pre-release features at any time.

11. PRIVACY AND DATA

11.1 Privacy Policy. CrewXR's collection and use of personal information is described in the CrewXR crewxr.ai/privacy which is incorporated by reference.

11.2 XR-Specific Data. You acknowledge that operation of the Service may involve the processing of data types characteristic of extended reality systems, which may include head and hand pose, controller input, room-scale spatial mapping and plane data, gaze or eye-tracking data, hand and body tracking data, audio from microphones, passthrough camera-derived data, and anthropometric measurements such as height or interpupillary distance. Some of this data may constitute biometric or sensitive personal information. The categories actually collected, the purposes, and available controls are described in the Privacy Policy.

11.3 Telemetry and Diagnostics. CrewXR may collect usage analytics, crash reports, device and performance metrics, and diagnostic logs to operate, secure, and improve the Service.

11.4 Aggregated and De-Identified Data. CrewXR may generate and use aggregated or de-identified data derived from use of the Service for any lawful business purpose, provided such data does not identify you, your Authorized Users, or your User Content.

11.5 Regulated Data. The Service is not designed or certified for the storage or processing of protected health information under HIPAA, cardholder data under PCI DSS, classified information, or export-controlled technical data. You shall not submit such data absent a separate written agreement (including, where applicable, a Business Associate Agreement or Data Processing Addendum) executed by CrewXR.

12. HEALTH AND SAFETY

READ THESE WARNINGS BEFORE USING THE SOFTWARE WITH ANY HEAD-MOUNTED DISPLAY OR IMMERSIVE DEVICE. FAILURE TO FOLLOW THEM MAY RESULT IN SERIOUS INJURY.

12.1 Seizures. A small percentage of people may experience seizures, loss of awareness, or other symptoms when exposed to flashing lights or patterns, including while using immersive displays, even with no prior history of seizures or epilepsy. If you experience any such symptoms, stop using the Software immediately and consult a physician.

12.2 Discomfort and Motion Sickness. Immersive content may cause nausea, disorientation, dizziness, eye strain, headache, drowsiness, or impaired balance and hand-eye coordination. These effects may persist after use. Do not drive, operate machinery, or engage in activities requiring balance or coordination until you have fully recovered. Begin with short sessions and increase duration gradually. Take breaks at regular intervals and stop immediately if you experience discomfort.

12.3 Physical Environment. Immersive use obscures or alters your view of your surroundings. Before use, clear an adequate play area of obstacles, people, pets, furniture, stairs, glass, and other hazards, and remain aware of the boundaries of that area. Do not use the Software near stairs, balconies, open flames, water, roadways, or in any location where a fall or collision could cause injury. Ensure adequate slack and clear routing of any tether or cable.

12.4 Children. Immersive hardware is generally not recommended for children below the minimum age specified by the hardware manufacturer. Children using the Software should be supervised by an adult at all times. Adults should monitor children for any adverse effects during and after use.

12.5 Medical Conditions. Consult a physician before use if you are pregnant, elderly, have a pre-existing binocular vision abnormality, psychiatric disorder, heart condition, balance or inner-ear disorder, or other serious medical condition, or if you are impaired by fatigue, alcohol, or medication.

12.6 Hygiene and Hardware. Follow the manufacturer's instructions for cleaning, fit, and use of hardware. Do not use damaged hardware. Do not leave headset lenses exposed to direct sunlight, which may cause permanent lens damage or fire.

12.7 Assumption of Risk. You assume all risk arising from your use of immersive hardware and physical movement while using the Service. The Service is a software product; CrewXR does not control your physical environment or hardware and disclaims liability for injury arising from your physical surroundings, your hardware, or your failure to follow these warnings, to the maximum extent permitted by law.

12.8 Not Medical or Clinical. The Service is not a medical device and is not intended for clinical diagnosis, treatment, or the making of medical decisions. Educational or training content delivered through the Service does not substitute for professional judgment, supervised clinical training, or accredited instruction.

13. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. CREWXR AND ITS LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

CREWXR DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT OPERATION WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICE IS FREE OF HARMFUL COMPONENTS, OR THAT USER CONTENT WILL BE PRESERVED WITHOUT LOSS.

NO ADVICE OR INFORMATION OBTAINED FROM CREWXR OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH CASE, ANY IMPLIED WARRANTY IS LIMITED IN DURATION TO NINETY (90) DAYS FROM FIRST USE.

14. LIMITATION OF LIABILITY

14.1 Exclusion of Certain Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CREWXR OR ITS OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USER CONTENT, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Aggregate Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREWXR'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID TO CREWXR FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

14.3 Exceptions. Nothing in this Agreement limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

14.4 Basis of the Bargain. You acknowledge that the disclaimers and limitations in Sections 13 and 14 are an essential basis of the bargain between the parties and that CrewXR would not provide the Service on the stated terms without them. These limitations apply notwithstanding the failure of the essential purpose of any limited remedy.

15. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless CrewXR and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content; (b) your use of the Service in violation of this Agreement or applicable law; (c) your violation of any third-party right, including intellectual property, privacy, or publicity rights; (d) your conduct in a multi-user Session; or (e) any act or omission of your Authorized Users. CrewXR reserves the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate at your expense.

16. DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

16.1 Informal Resolution. Before initiating formal proceedings, you agree to first contact CrewXR support@crewxr.ai with a written description of the dispute and to attempt in good faith to resolve it informally for a period of at least sixty (60) days.

16.2 Binding Arbitration. Except as provided in Section 16.4, any dispute arising out of or relating to this Agreement or the Service shall be finally resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules / Commercial Arbitration Rules then in effect. The arbitration shall be conducted in Cuyahoga County, Ohio, or by telephone or videoconference. Judgment on the award may be entered in any court of competent jurisdiction.

16.3 Class Action Waiver. YOU AND CREWXR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. If this Section 16.3 is found unenforceable as to a particular claim, that claim shall be severed and litigated in court, and the remainder of this Section 16 shall remain in effect.

16.4 Exceptions. Either party may (a) bring an individual action in small claims court, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights or breach of confidentiality obligations.

16.5 Opt-Out. You may opt out of this arbitration agreement by sending written notice to support@crewxr.ai within thirty (30) days of first accepting this Agreement, stating your name, address, and intent to opt out. Opting out does not affect any other provision of this Agreement.

16.6 Governing Law. This Agreement is governed by the laws of the State of Ohio, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 16.2, the state and federal courts located in Cuyahoga County, Ohio shall have exclusive jurisdiction, and each party consents to personal jurisdiction and venue therein.

16.7 Consumer Rights. If you are a consumer resident in the European Union, United Kingdom, or another jurisdiction whose law affords you mandatory protections, nothing in this Section deprives you of the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of that country.

17. TERM AND TERMINATION

17.1 Term. This Agreement is effective upon your first use of the Service and continues until terminated.

17.2 Termination by You. You may terminate at any time by ceasing all use of the Service, uninstalling the Software, and, if applicable, cancelling your subscription. Termination does not entitle you to a refund except as required by law.

17.3 Termination or Suspension by CrewXR. CrewXR may suspend or terminate your access, in whole or in part, (a) immediately upon your material breach of this Agreement; (b) immediately if required by law or to protect the security, integrity, or availability of the Service or the safety of Users; or (c) for convenience, upon thirty (30) days' notice, with a pro-rata refund of any prepaid, unused subscription fees.

17.4 Effect of Termination. Upon termination, all licenses granted to you terminate immediately and you shall cease all use of the Service and delete all copies of the Software in your possession. CrewXR may delete your account and User Content after thirty (30) days. You are encouraged to export your User Content before termination.

17.5 Survival. Sections 1, 3, 6.4, 8, 11.4, 12.7, 13, 14, 15, 16, 17.4, 17.5, 18, and 19 survive any termination or expiration of this Agreement.

18. EXPORT CONTROL AND GOVERNMENT USE

18.1 Export Compliance. The Software may be subject to U.S. export control laws, including the Export Administration Regulations, and to sanctions administered by the Office of Foreign Assets Control. You represent that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. sanctions, and that you are not identified on any U.S. government restricted-party list. You shall not export, re-export, or transfer the Software in violation of applicable law.

18.2 U.S. Government End Users. The Software is "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202. U.S. Government end users acquire only those rights set forth in this Agreement.

19. GENERAL PROVISIONS

19.1 Entire Agreement. This Agreement, together with the Privacy Policy and any applicable order form or written agreement executed by CrewXR, constitutes the entire agreement between the parties regarding the Service and supersedes all prior or contemporaneous understandings. In the event of a conflict, a written agreement signed by an authorized officer of CrewXR controls over this Agreement.

19.2 Amendment. CrewXR may modify this Agreement from time to time. Material changes will be notified by in-application notice, email, or posting at crewxr.ai at least thirty (30) days before taking effect. Continued use after the effective date constitutes acceptance. If you do not agree, your remedy is to terminate under Section 17.2.

19.3 Severability. If any provision is held unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.

19.4 Waiver. No failure or delay in exercising any right constitutes a waiver. Any waiver must be in writing and signed by the waiving party.

19.5 Assignment. You may not assign or transfer this Agreement, in whole or in part, without CrewXR's prior written consent; any attempted assignment in violation is void. CrewXR may assign this Agreement without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

19.6 Force Majeure. Neither party is liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, labor disputes, internet or utility failures, cyberattacks, governmental action, or third-party service outages.

19.7 Independent Contractors. The parties are independent contractors. This Agreement creates no partnership, joint venture, agency, or employment relationship.

19.8 Notices. Notices to you may be given by in-application notice, email to the address associated with your account, or posting on the Service. Notices to CrewXR must be sent to support@crewxr.ai and to 11201 Cedar Avenue, Cleveland, OH 44106.

19.9 Headings and Interpretation. Headings are for convenience only. "Including" means "including without limitation." This Agreement shall not be construed against the drafter.

19.10 Language. This Agreement is drafted in English. Any translation is provided for convenience only, and the English version controls.

19.11 Third-Party Beneficiaries. Except as expressly stated in Section 9.2, there are no third-party beneficiaries to this Agreement.

19.12 Contact. Questions regarding this Agreement may be directed to CrewXR, Inc., 11201 Cedar Avenue, Cleveland, OH 44106, or support@crewxr.ai.

BY INSTALLING, ACCESSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THIS AGREEMENT.